Buena Vista Home Services, Inc and Buena Vista Termite and Pest Control LLC operate an automated mobile messaging program to communicate with our clients. Please review the program details below:

Program Description:
We use SMS text messaging primarily to send automated appointment confirmations, scheduling modifications, technician arrival alerts, and service reminders.

Opt-In Consent:
By providing your mobile number to your technician or our team over the phone, you consent to receive these automated service text messages. Consent to receive text messages is voluntary and is not required to purchase services from us.

Information we share:
We may share your information, including your phone number, with subcontractors and service providers who help us perform the services you’ve requested. These parties may use it only to provide those services. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Message Frequency:
Message frequency varies depending on your scheduled services and frequency of appointments.

Cost:
Message and data rates may apply from your mobile carrier. Buena Vista Home Services, Inc and Buena Vista Termite and Pest Control LLC do not charge a fee for sending or receiving text messages.

How to Opt Out:
You may cancel the SMS service at any time by replying “STOP” to any text message you receive from us to unsubscribe.

Customer Support:
If you are experiencing issues with the messaging program you can contact our office at 707-838-6291 or via email at office@buenavistahs.com, or visit our Contact page at the website.  You can also text “HELP” in reply to any text message you receive from us.